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Analytics User Journey
By mapping out a User Journey, businesses can identify opportunities for improving user experiences, optimizing processes, and ensuring that every interaction is positive, seamless, and aligns with user needs.
The Process
Creating and sending a form before interviews to gather initial information
Choosing the most active users for interviews
creating a script for the interviews
interviewing 5-6 users from each persona
Transcribe the interviews in order to extract insughts quickly and efficiently
Mapping
The Result
Our Insights, opportunities and pain point all together described by every step of the journey
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